Privacy Policy

Effective Date: 02/16/2023

At Suds Up Car Wash, LLC & Suds Wash Group, LLC “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information, including phone numbers provided by our customers, and outlines your choices regarding our communications.

1. Information We Collect

We may collect the following personal information from you when you visit our location, interact with our website, or engage with our services:

Name
Phone number
Email address (if provided)
Vehicle information
Service preferences
Communication preferences

2. How We Use Your Information

We may use your information for the following purposes:

To provide car wash and related services
To send you service updates, appointment reminders, and promotional messages via SMS/text messages
To improve customer service and our overall service offerings
To respond to customer inquiries and feedback

3. Text Messaging

By providing your phone number, you consent to receive SMS/text messages from Suds Up Car Wash. These may include:

Appointment confirmations and reminders
Service updates or promotions
Customer satisfaction surveys

Message frequency may vary. Message and data rates may apply.

Opt-Out: You can opt out of receiving text messages at any time by replying “STOP” to any message we send. You may also contact us directly to update your preferences.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our business and delivering services to you, under strict confidentiality agreements.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or mobile networks is 100% secure.

6. Your Rights and Choices

You may contact us at any time to:

Access or correct your personal information
Opt out of marketing communications
Delete your data, subject to legal and operational retention requirements

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact:

Suds Up Car Wash

1108 N Main Street Roswell, New Mexico 88201
575-201-3046
contact@sudsupcarwashnm.com
sudsupcarwashnm.com

PRIVACY POLICY